At JMH Graphics, it's about more than printing t-shirts, it's about being part of a larger community. And we don't mean just our local community, we're talking about our community of customers. It's the people that place their trust in us to make sure their order is produced correctly, on time and on budget. We're not just printing tshirts, we're helping our customers celebrate life events, honor accomplishments, raise funds, and create lasting memories. That's where the real magic happens.
Since we opened in 2005, customer service has been a priority for our company. We read a lot of other "about us" statements from other companies while working on ours. What we learned is that big words that look fancy on paper or screen don't tell the real story. Anyone can make themselves sound good, but in our experience, actions speak louder than words. That's why there's always a real person to answer your phone call and help with any questions. There's always a real person, who's invested in making our company better, standing behind the counter when you come in. There's always a real person answering your emails, with responses custom tailored to your order or needs. Our customers are real people, and each one has a specific set of needs on their order. We're here to provide the quality customer service that makes the difference.
We're not "constantly" investing in new equipment and the "latest technology," like most companies promise you. We stay up to date on what works the best, and we are always learning from our mistakes, improving our process and working harder to ensure that we provide the best quality product at an affordable price to our customers. We have a dedicated staff of full time employees that have been with us for years. So chances are, if you talked with one of us last year about an order, they're still here to help you this year. We put alot of stock in consistency, and with over 20 years in the decorated apparel industry, we've got the experience needed to handle your order properly, from concept to completion.
Our catch phrase used to be "You've Tried the Rest, Now Try the Best," but we have learned no one can ever be "The Best" in an industry that is always changing and evolving, and making claims like that are just internet fluff. But we promise to do our best on YOUR order. Our customers have been, and always will be our most valuable assest, so before we invest in anything else, we invest in you, the customer.